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Careers

Project Manager Healthcare
Business System Analyst
Program Manager
Database Analyst

Project Manager Healthcare

Job Description: 
Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Assists COO with daily activities and additional support duties essential to the efficient administration and operation of the IPA. Maintains executive calendar, organizational chart and other supportive materials. Coordinates and assists with on-going executive projects related to the IPA. Oversees all Human Resources and Administrative functions with high level of confidentiality..

RESPONSIBILITIES: 

Project Management Duties

  • Creates and executes project work plans and timelines and revises as appropriate to meet changing needs and requirements.
  • Manages day-to-day operational aspects of a project and scope.
  • Identifies resources needed and works with all department functions to assign individual responsibilities. Conveys project changes and updates to appropriate team members.Ensures documents and major digital assets are complete, current, and stored appropriately.Resolves and /or escalates issues in a timely fashion
  • Assures project legal documents (photo releases, property releases, etc.) are completed and signed.
  • Ensures documents and major digital assets are complete, current, and stored appropriately.
  • Prepares regular status reports and distributes internally and externally if necessary.
  • Routes work between all responsible people in all stages of development.

EDUCATIONAL REQUIREMENTS: 

  • Associate degree in business or related field
  • BA or BS preferred

QUALIFICATIONS AND EXPERIENCE: 

  • Three years experience in an Executive Administration / Project Management capacity. Prefer previous experience in an IPA or health plan setting.
  • Word processing and computer experience required . Microsoft Office Suite experience required.
  • Reliable transportation required.

Required experience:

  • Project Management: 3 years

Business System Analyst

This position is responsible for the maintenance of multiple systems within the Central Business Office and will act as a liaison between the CBO, Finance, registration and the Information Technology department.  Performs the following support duties but not limited to project lead, systems analysis, EDI processes, file maintenance, system testing, end user training, report writing and or technical system support. This position ensures that all facilities on all Patient Accounting related systems and support tools utilize the established standard master file values, maintain values across facilities, and monitor system data integrity and on-going HIPAA compliancy.

Primary Responsibilities:

  • Responsible for trouble-shooting issues, ability to analyze data and to present analysis in a format that is relatable to interested parties
  • Develop recommended business solutions through research and analysis of data and business process and implement when appropriate
  • Drives the implementation of new or improved processes and solutions as needed; this can include scheduling meetings, documentation and training
  • Coordinate testing and post production validation to ensure efficient services and optimal system development.
  • Responsible for problem solving situations that may fall outside of the traditional support provided
  • Understanding the project design and implementation plan to be able to conceptualize and put into practice
  • As a Project lead this position will assist with implementation and support initiatives by understanding project management basics which would include requirements, designs, testing and execution
  • Work collaboratively with internal and external customers to cultivate a strong working relationship. Coordinates activities with facility Patient Registration, HIM, Clinical and Case Management departments to ensure an efficient workflow and system interaction
  • Demonstrates knowledge related to querying data from various reporting systems and understands the relationship between various data points
  • Maintain users and specific profiles in eFR/MRT/CA applications. This includes coordinating all task that are required with other teams to ensure the changes are implemented and tested in these applications
  • Ongoing analysis of the System Admin specific worklist in eFR and working with the appropriate teams to identify any necessary changes in the workflow.
  • Ongoing maintain and troubleshooting for all internal tools developed to assist in the workflow for efficiencies which include the PFS databases.
  • Maintains all tickets assigned to our office through the HP Service Manager system and works with both O360 IT and DHIT to ensure correct assignment of tickets.

Requirements

To be considered for this position, applicants need to meet the qualifications listed in this posting. 

Required Qualifications:

  • High School Diploma/GED
  • 3+ years of work experience in Patient Accounting within a hospital or clinic setting.
  • 3+ years of experience with data analysis
  • 3+ years of billing experience within a hospital or clinical setting
  • Experience with process improvement, workflow, benchmarking and / or evaluation of business processes
  • Proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)

Preferred Qualifications:

  • Claims operations experience
  • Revenue Cycle experience
  • Experience gathering requirements from the client/business and documenting those requirements

Program Manager

Job Summary
Manages people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions’ primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

Knowledge/Skills/Abilities
• Manages a team in planning and executing business programs.
• Serves as the subject matter expert in the functional area and leads programs to meet critical needs.
• Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. Delivers the appropriate artifacts as needed.
• Works with operational leaders within the business to provide recommendations on opportunities for process improvements.
• Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.

Job Qualifications:

Required Education
Bachelor’s Degree or equivalent combination of education and experience

Required Experience
5-7 years

Required License, Certification, Association
PMP Certification (and/or comparable coursework)

Preferred Education
Graduate Degree or equivalent combination of education and experience

Preferred Experience
7-9 years

Preferred License, Certification, Association
Six Sigma Black Belt Certification, ITIL Certification desired

Database Analyst

Job Description:
The position for Database Analyst entails working within a database to manage a sales/business development pipeline.  Maintaining and supporting the database requires a love for data, adaptability, ability to follow and interpret guidelines, and the desire to excel.  A sense of curiosity and problem-solving abilities are also essential.  This position has a billability target and will support clients with various administrative tasks, as needed or assigned.
Key Responsibilities:
  • Maintain and support the integrity of the database (Microsoft Dynamics)
  • Create, edit, and update records according to current process and procedures
  • Follow guidelines established by the company
  • Follow through with accuracy and timeliness
  • Create and manage reports, as needed
  • Maintain manuals for various job duties
  • Attend meetings as needed
Qualifications
Basic Qualifications
  • Bachelor’s degree desirable
  • Two-plus years of applicable experience
  • Proficiency in Microsoft Office 2013 (Excel, Outlook, Word)
  • Experience with SharePoint, Microsoft Dynamics CRM, and Deltek Vision a plus
Preferred Skills/Experience
  • Demonstrated database knowledge and understanding
  • Excellent oral and written communication skills
  • Excellent research, analytical, interpersonal, communication, and time management skills
  • Ability to manage multiple tasks concurrently with limited supervision
  • Ability to prioritize tasks
  • Flexibility to handle multiple priorities simultaneously
  • Self-motivated, detail-oriented, and well-organized
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to work with all levels of internal staff
  • Demonstrates initiative, drive, and desire to succeed
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